“Please listen carefully as the following menu options have recently changed,” says a woman’s voice.
“Agent!” I shout into the phone, wondering if the torture would ever end.
Tell us how you deal with being put on hold ‘forever?’
“Please listen carefully as the following menu options have recently changed,” says a woman’s voice.
“Agent!” I shout into the phone, wondering if the torture would ever end.
Tell us how you deal with being put on hold ‘forever?’
Comments
One response to “EDITORIAL: Call centre hell. In Israel it’s against the law”
We ignore the numbers they want us to select, insteading pressing “O” over and over and over and over until the call gets answer by a live person.
Richard