Call centre hell. In Israel it’s against the law

“Please listen carefully as the following menu options have recently changed,” says a woman’s voice.

“Agent!” I shout into the phone, wondering if the torture would ever end.

CALL CENTRE ARTICLE 

Tell us how you deal with being put on hold ‘forever?’

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One Response to Call centre hell. In Israel it’s against the law

  1. Sobieski says:

    We ignore the numbers they want us to select, insteading pressing “O” over and over and over and over until the call gets answer by a live person.
    Richard

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