I recently purchased some fried chicken wings from Popeyes…fast food, done well is the best way to summarize the order.
[Disclosure: I also completed a survey for a free piece of chicken and biscuit…the text of my concluding reply is below.]
- Old people need easier “directional instructions” for placing an order, particularly patrons visiting one of your restaurants for the first time. Perhaps an “idiot sign:” one that sequentally inumbers the steps to oder…1. select your menu item, 2. Place your order at order counter, 3. Have a seat, we will call your order number out.
- Simply your menu selections to reduce clutter. Old people are challenged by lots of text, many images….K.I.S.S.
- I dined at A&W on Warden in Scarborough from time to time. Their windows are sparkling; their interior clean beyond description….makes the place very attractive for eating. In your case, the store is a bit cluttered with signage. HOWEVER….
- The bathroom was spic and spam….any place that cares for its bathrooms like that, must do an amazing job of cleanliness in food areas. 5 stars for cleanliness.
I patronize this store about once a month as wife permits…I really enjoy the chicken. It is always prepared well, crispy, tasty and good value for the price. In Arnold’s words, “I’ll be back.”
Best,
Richard
